How may I make my first purchase?

We welcome you on our site and we invite you for your first purchase to follow the following stages :


1. Select your products to fill your basket^*
(* know that you can leave your browser at any time, during your next return articles which you chose will be kept)  -  Discover the animation

2. Create your account^*
(* If you arrange an account, reuse your identifiers for your next purchases.)  -  Discover the animation

3. Choose your address of delivery, invoicing and the mode of delivery^*
(* If you wish to offer a present, you can choose an address of different invoicing and delivery)  -  Discover the animation

4. Select your method of payment and pay your order^*
(* Payment completely secured by our partner: < b> The Caisse d'Epargne)  -  Discover the animation

5. Follow the headway of your order from your account^*
(* Other services are also available from your account)  -  Discover the animation

Is my payment secured ?

For us, the security of your payment is essential, for it we chose the first banking service of payment secured on Internet : La Caisse d'Epargne^*.
(* The system of payment of the Caisse d'Epargne is completely secured by the calculation SSL)  -  Discover the animation

What are the available means of payment ?

You can pay your purchases using the means of following payments^* :

	Blue Card
	Visa
	MasterCard
	Check with the order

(* Your payments are completely secured by the Caisse d'Epargne)

How resume an abandoned payment ?

In case of technical hitch or of a bad manipulation during a payment, it is possible to resume this payment by reaching your account^*:
(* This possibility is offered during a maximum period of 7 days, aprés this period your order will be considered as cancelled by our services)  -  Discover the animation

What is the delivery period ?

For us, it is important that you are delivered for the period the shortest, for it we chose the leading operator of delivery of parcel to the private individuals : ColiPoste^*
(* Every our parcel are delivered against signature, and it is possible to follow the routing of the parcel by means of the number of parcel which is sent to you by e-mail dices its expedition.)  -  Discover the services

Destination		Period		Comments
Metropolitan France, Corsica, Monaco		48 hours		Outside holidays and Sundays
FOD/FOT		3 in 7 days		Outside holidays and Sundays, partial follow-up towards FOT
European, Switzerland and Norway		4 in 8 days		Outside holidays
Other international destinations		4 in 8 days		Outside holidays

(These periods communicated by Coliposte are assured in 95 % of the cases)

What are the expenses of delivery?

The delivery is made collissimo with follow-up by means of our partner there: ColiPoste

Destination		Cost
Metropolitan France		6 euro
Departments and French territories of besides sea		11 euro
Germany, Belgium and Luxemburg		11 euro
Italy, Spain and United kingdom		13 euro
Switzerland		17 euro
Canada		22 euro

Possibility of delivery offered from 25 euro of purchases

How to benefit from the free delivery ?

Postal charges are free for all the orders the minimal amount with VAT of products and services by order performing :

• 25 euro for a address of delivery must be situated in metropolitan France,
   
• 55 euro for an address of delivery must be situated in departments and French territories of besides sea, either in Germany, in Belgium or in Luxemburg,
   
• 60 euro for an address of delivery must be situated in Italy, in Spain or in United Kingdom,
   
• 70 euro for an address of delivery must be situated in Switzerland,
   
• 90 euro for an address of delivery must be situated in Canada.

Is it possible to choose an address of different delivery and invoicing ?

If you wish for example to make a surprise for a member of your family, or be delivered on your workroom, it is possible by informing an address of delivery different from your address of invoicing^*
(* These addresses will be remembered in your personal address book)  -  Discover the animation

Can you send me your catalog ?

We do not arrange paper catalog because our catalog evolving frequently, it would never be up to date. Know that you have an access 24 hours and 7 days a week to the complete catalog from our site. We pay a quite particular attention on the quality of photos so that they are the most faithful to the original models.